Setting up for training sessions
1
Create a location profile
Go to Maintenance → Location Profile and click Add Location. Enter a code and description for the training venue (for example, “TRAIN-HO” for “Head Office Training Room”), then click Save.
2
Add location details
Double-click the profile to open it and add the venue address and contact information. Click Save.
3
Create a location roster
Go to Operations → Location Roster and click Create New Location Roster. Select the training location profile and click Add.
Rostering training sessions
Once the location roster is created, you can schedule training sessions using the multi person appointment feature.1
Open the roster
Click View next to the training location roster to open the calendar view.
2
Create a shift
Double-click on the training date to open the Add multi person appointment window.
3
Set the details
Select the appropriate service, enter the training start and end times, and add any notes about the session.
4
Add workers
Toggle the Type to Worker, click Select, and tick the workers attending the training. Click Use Selected.
5
Save
Click Done to create individual shift line items for each worker.
Running into issues?
See Scheduling troubleshooting for common errors and fixes.Related articles
Group activity rostering
Full guide to location roster setup and management
Creating new shifts
Create shifts in a client roster
