> ## Documentation Index > Fetch the complete documentation index at: https://help.visualcare.com.au/llms.txt > Use this file to discover all available pages before exploring further. # Messaging > Send and manage messages to workers through the Visualcare messaging module The messaging module in VCore connects office users with workers via the Vworker mobile app. Each time a new message is sent, the worker receives a push notification on their phone. Messaging works the same way for both client and worker contexts. The messaging module is shared across client and worker contexts. For client-related messaging, see [Client messaging](/client-management/messaging). ## Accessing messages When a new message arrives, a number badge appears next to the message icon in VCore. Click the icon to open the messaging module. Message notification icon ## Private messages Click the **Private** tab to view one-on-one messages. The number of unread messages for each person is highlighted in red. Private messages tab ### Marking messages as read New private messages show a red number badge. To clear the badge, click on the person and then click **Mark as Read** in the top right corner. New message notification Mark as read button When one office user marks a message as read, the red number badge disappears for all office users. ### Viewing read receipts Click the information icon (**i**) on a message to see who read it and when. Read receipt information The **Seen Time** shows when the message was marked as read, and **Seen By** shows who read it. ## Group messages Click the **Group** tab to view group messages. Unread message counts appear next to each group name. Group messages tab ### Creating a group Click the **Create New Group Chat** icon to start a new group conversation. Create new group chat icon Click **Choose** to select participants, enter a group name, and click **Create**. Group creation dialog ### Managing a group Click **Manage Group** to edit the list of participants in an existing group. Manage group button Workers need to stay logged in to the Vworker app to receive push notifications for new messages. If a worker logs out, they won't get notified of new messages until they log back in. ## Running into issues? See [Worker management troubleshooting](/troubleshooting/general) for common errors and fixes. ## Related articles Add notes and documents to a worker profile Set up worker access to mobile apps Messaging in the client context