> ## Documentation Index
> Fetch the complete documentation index at: https://help.visualcare.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Visualcare help centre

> Guides, walkthroughs and troubleshooting for Visualcare providers

Guides, troubleshooting, and resources for managing your clients, workers, rosters, and funding in Visualcare. Browse by section or search for what you need.

<Callout icon="rocket">
  **New to Visualcare?** Start with the [Getting started](/getting-started) guide to log in, set up your account, and learn the basics.
</Callout>

## People and services

<CardGroup cols={2}>
  <Card title="Client management" icon="users" href="/client-management">
    Profiles, care plans, agreements, funding, and compliance
  </Card>

  <Card title="Worker management" icon="user-hard-hat" href="/worker-management">
    Profiles, availability, skills, training, and compliance
  </Card>

  <Card title="Scheduling" icon="calendar-days" href="/scheduling">
    Rosters, shifts, location bookings, and transport runs
  </Card>

  <Card title="Timesheets" icon="clock" href="/timesheets">
    Confirm shifts, handle variations, travel time, and the vWorker app
  </Card>
</CardGroup>

## Finance and compliance

<CardGroup cols={2}>
  <Card title="Finance" icon="dollar-sign" href="/finance">
    Billing, payroll, NDIS claiming, and Support at Home submissions
  </Card>

  <Card title="Incidents" icon="triangle-exclamation" href="/incidents">
    Log and manage incidents, SIRS reporting, and workflows
  </Card>

  <Card title="Compliance" icon="clipboard-check" href="/compliance">
    Audit reports, compliance registers, and document storage
  </Card>

  <Card title="Reporting" icon="chart-bar" href="/reporting">
    Client, worker, roster, DEX, and financial reports
  </Card>
</CardGroup>

## Set up and tools

<CardGroup cols={2}>
  <Card title="Getting started" icon="rocket" href="/getting-started">
    Log in, create users, and find your way around the dashboard
  </Card>

  <Card title="Operations" icon="gears" href="/operations">
    Tasks, forms, organisation settings, and bulk data tools
  </Card>

  <Card title="Apps and portals" icon="mobile" href="/apps">
    vWorker, vOnboard, vAboutMe, vBroker, and vAssessment
  </Card>

  <Card title="Integrations" icon="plug" href="/integrations">
    Xero, MYOB, KeyPay, Employment Hero, QuickBooks, and more
  </Card>
</CardGroup>

***

## Need help?

<CardGroup cols={2}>
  <Card title="Troubleshooting" icon="wrench" href="/troubleshooting">
    Common issues and fixes for login, rostering, timesheets, and integrations
  </Card>

  <Card title="Contact the helpdesk" icon="headset" href="mailto:support@visualcare.com.au">
    Get in touch with the Visualcare support team
  </Card>
</CardGroup>