> ## Documentation Index
> Fetch the complete documentation index at: https://help.visualcare.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Incident settings

> Control who can view incidents and whether the incident form appears in the Vworker app

Use incident settings to control who can view incidents and how incident forms appear in the Vworker app.

## Restricting incident visibility

By default, all users with access to the incidents area can view all incidents. You can restrict visibility so that only the assigned user and collaborators on an incident can see it.

To enable this restriction:

1. Navigate to **Settings** → **User Group Security** → **Operations**
2. Find the setting **Tasks visible only to assigned user or user listed as collaborator**
3. Set it to **Yes**

Once enabled, only the user assigned to the incident and any collaborators listed on it can view that record.

To assign a user and add collaborators when creating or editing an incident, go to **Step 2** of the incident form and complete the relevant fields.

To restrict an individual incident to a specific user group instead (a "sensitive" incident), use the **User Access Control** option on the incident form. See [User access control](/getting-started/user-access-control) for how to enable and use it.

## Disabling the incident form on Vworker

If you want to prevent workers from completing incident forms through the Vworker app, you can untick the **Is Incident Form** flag on the relevant form template.

<Steps>
  <Step title="Find the incident form template">
    Navigate to **Maintenance** → **Templates**. Drag the **Is Incident Form** column from the column chooser into the table, then filter that column to **YES** to see all templates marked as incident forms.
  </Step>

  <Step title="Edit the template">
    Click **Edit** on the form you want to disable.
  </Step>

  <Step title="Untick the incident form flag">
    Untick **Is Incident Form** and click **Save**.
  </Step>
</Steps>

After this change, workers can still create incidents (they are recorded in Visualcare), but they won't have a form to fill in through the app.

<Note>Incident functionality cannot be completely removed from the Vworker app. This setting only removes the associated form.</Note>

## Running into issues?

See [Incidents troubleshooting](/troubleshooting/general) for common errors and fixes.

## Related articles

<CardGroup cols={2}>
  <Card title="Incident categories" icon="tags" href="/incidents/incident-categories">
    Configure the categories used to classify incidents
  </Card>

  <Card title="Incident workflows" icon="route" href="/incidents/incident-workflows">
    Set up workflows to manage incident processing
  </Card>
</CardGroup>