> ## Documentation Index
> Fetch the complete documentation index at: https://help.visualcare.com.au/llms.txt
> Use this file to discover all available pages before exploring further.
# Editing incidents
> How to review and update incident details after they've been submitted
Once an incident has been submitted (either from Vworker or directly in VCore), you can open it to review the details, add investigation notes, and record comments, actions, or outcomes.
## Instructions
Navigate to the client's profile via **Clients** → **Profile**, then open the **Incidents** tab. Find the incident you want to review and click **Edit**.
The incident opens in a two-part layout:
* **Step 1 (left side)** - The original incident form as submitted. This contains the details recorded by the person who raised the incident
* **Step 2 (right side)** - The investigation and response section, where office staff add their review notes
On the right side of the form, fill in the investigation details. Use the comment field to record any comments, actions taken, or outcomes from your review.
Click **Save** to update the incident record with your investigation notes.
Review incidents promptly after they're submitted. The incident notification on the home page shows unread incidents so you can stay on top of new submissions.
## Running into issues?
See [Incidents troubleshooting](/troubleshooting/general) for common errors and fixes.
## Related articles
How incidents are created and where to find them
Monitor unread incidents from the VCore home page
Set up workflows to manage incident processing
Create and manage Serious Incident Response Scheme records