> ## Documentation Index
> Fetch the complete documentation index at: https://help.visualcare.com.au/llms.txt
> Use this file to discover all available pages before exploring further.
# Billing to HACC
> How to set up and submit Home and Community Care and Support for Carers Programme claims in Visualcare
Visualcare supports claiming for Home and Community Care (HACC) and the Support for Carers Programme (SCP) through the Data Exchange (DEX) framework. This article covers the client profile setup needed for HACC and SCP claims, including DEX configuration and carer details.
## What you'll need
Before setting up a HACC client for claiming, make sure:
* The **HACC Agency ID** is set up under **Settings** → **Company Info**, or under **Maintenance** → **Areas** if your organisation has multiple IDs
* The applicable service type and category are applied to HACC and SCP services in **Maintenance** → **Services**
## Setting up a HACC client
Open the client's profile and select **HACC** from the **Funding Type** drop-down.
Navigate to **Client Profile** → **CHSP/HACC** tab.
In the DEX section, select the **HACC** option. Visualcare automatically generates the client's SLK code.
Update all relevant HACC fields and click **Save**.
If the client has a carer, set them up as a contact under **Client Profile** → **Contacts** tab.
From the **CHSP/HACC** tab, once the contact is selected and the profile saved, click the icon beside **Carer** to edit and complete the relevant HACC fields within the contact profile. You can also access the contact profile by clicking the contact name under the **Contacts** tab, or by navigating to **Maintenance** → **Contacts**.
Fields marked with a red asterisk may trigger an error on export if not completed correctly. HACC fields differ slightly for VIC and WA clients.
## Support for Carers Programme (SCP)
If the client is eligible for SCP funding, tick the **Support for Carers Program** box on the **CHSP/HACC** tab.
If the client has funding for both SCP and CHSP, keep **CHSP** selected as the funding type. You don't need to switch it to HACC. The relevant HACC SCP questions appear alongside CHSP fields in the DEX section.
## Exporting HACC and SCP claims
Once the client profile is set up and shifts have been confirmed on timesheets, export the claim data from **Timesheets** → **Data Export**.
## Next steps
After setting up the HACC or SCP fields on the client profile, create the client's agreement. See [Creating agreements for rostering](/client-management/creating-agreements-for-rostering) for the full process.
## Running into issues?
See [Finance troubleshooting](/troubleshooting/general) for common errors and fixes.
## Related articles
Overview of all billing and export options in Visualcare
Submit Commonwealth Home Support Programme claims via DEX
Set up CHSP agreements for rostering and claiming