> ## Documentation Index
> Fetch the complete documentation index at: https://help.visualcare.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# SAH unspent funds

> How Visualcare identifies, reconciles, and reports on Commonwealth Unspent and Government Held funds for Support at Home clients

Visualcare tracks two types of unspent funds for Support at Home (SAH) clients separately: Provider Held (Commonwealth Unspent) and Government Held (Home Care Account). These appear in reconciliation, statements, and budget summaries.

## Funding codes

When reconciling a SAH claim, a **Funding** column shows which funding bucket each service draws from. The codes used are:

| Code   | Funding type         |
| ------ | -------------------- |
| **ON** | Ongoing              |
| **AT** | Assistive Technology |
| **HM** | Home Modifications   |
| **CU** | Commonwealth Unspent |
| **HC** | Home Care Account    |
| **EL** | End of Life          |
| **RC** | Restorative Care     |
| **CM** | Care Management      |

## How unspent funds work in Visualcare

### During reconciliation

When you reconcile a SAH claim, the **Funding** column in the reconciliation view identifies which funding bucket each service line draws from. Click on any line item to open a side panel showing a detailed breakdown of the funding used.

### On statements

The Support at Home monthly statement includes a summary-level breakdown of any unspent funds drawn during the period. This shows the government component, any Commonwealth Unspent drawdown, and the Home Care Account usage. Participants and their representatives get a clear view of how their available funds were applied across funding buckets.

### Ongoing budget surplus

If a client's Ongoing funding is fully used and Commonwealth Unspent funds are available to cover additional services, the surplus appears in the **Ongoing Budget** summary section.

### Assistive Technology and Home Modifications using unspent funds

If an Assistive Technology (AT) or Home Modifications (HM) item is purchased using Commonwealth Unspent funds, this appears in the **HCP Unspent Funds** budget summary. Any amounts also drawn from Commonwealth Unspent funds for Ongoing services are reflected here.

## Limitations

<Note>
  The following limitations apply to the current version of unspent funds reporting in Visualcare.
</Note>

* Commonwealth Unspent funds usage appears in statement summary sections only. It doesn't show at the individual line item level within a statement.
* Commonwealth Unspent funds usage doesn't display on Organisation-level or Client-level SAH dashboards.

## Running into issues?

See [SAH claiming troubleshooting](/troubleshooting/sah-claiming-errors) for common errors and fixes.

## Related articles

<CardGroup cols={2}>
  <Card title="SAH financials" icon="dollar-sign" href="/client-management/sah-financials">
    Manage SAH budgets, statements, and financial exports
  </Card>

  <Card title="SAH agreements" icon="file-contract" href="/client-management/sah-agreements">
    Set up and manage Support at Home agreements
  </Card>

  <Card title="Billing to SAH" icon="receipt" href="/finance/billing-to-sah">
    Generate invoices and submit claims for SAH clients
  </Card>

  <Card title="SAH adjustments" icon="arrows-rotate" href="/client-management/sah-adjustments">
    Handle underclaims and overclaims for SAH payments
  </Card>
</CardGroup>